Greenwich and Bexley Community Hospice
Bostall Hill, Abbey Wood, London, London, SE2 0GBReviews
Reviews
Under care of Linda.
Very good support, kind and caring.
Had home visits.
Personal care.
Excellent.
Swift service.
Pleasant professional counselor.
Flexible after care.
Visited at home (Which is essential for me).
Easy to get hold of flexible about appointments times.
Kind and caring professional.
Visit at home (essential for me).
I called for advice about my mum who is under care of G&B palliative care team. I left a message and someone called me back within 2 hours. They gave me advice with a follow up call from mums regular nurse booked for 2 days later. Received follow up call as promised and a visit. Thank you. Wonderful Team, dont know what we'd do without them.
This is a test review only.
I can honestly say that the team at Greenwich & Bexley Community Hospice have been the most helpful, most supportive and most understanding of all the health practitioners we have encountered over the past 5 years caring for my mother-in-law. You can actually get them on the phone when you need them, they listen to you and they give helpful pragmatic advice. I absolutely know that we are in great hands being under their care and I genuinely thank them for their support!
What was good about your care?
The Nurses were absolutely wonderful. They treated us with dignity and respect and we are so grateful for their support.
What could be improved?
Communication. To be honest I am feeling very scared at what is currently happening. I was told on Friday that the End of Life package was coming to an end and we had to wait to see what the outcome of the review was. I have no idea what is going to happen next. I don’t know if I am having help tonight, if I need to make any applications, what happens next. Does the help just stop? I am feeling apprehensive and anxious about what will happen to us.
Thanks for taking the time to tell us about the support you have received: it's great to hear that our team has made a difference. We are sorry that you feel that our communication could have been better. Please do call the team to speak to someone - our number is 020 8320 5837. They will be able to help you.
I am a new patient so it is very difficult to answer questions that do not apply to my assessment from a home visit but I am sure that should I need help it would be giving to me.
Thank you.